Communication with guests


When working in tourism, your communication skills are important in order to ensure guests the best possible vacation. But sometimes, because of language barriers, communication suffers.

Nowadays, there are many different ways to communicate with guests whose language you are not familiar with, whether it is with hands and gestures or with a few English and a few Croatian words.

Although such methods can be efficient, for the best understanding of the other side, we recommend google translate or one of the translate applications. All you need to do is download the app. The application has a microphone option, where you click on it and speak Croatian, and it will automatically translate to the guest. The guest has the option to listen to that text or just read it. He will do the same thing after that.

This application will ensure successful communication with guests and a pleasant vacation for them, which is our goal.

Some of the apps that we suggest are:

  • Google translate
  • Microsoft translator